SHERIDAN — National Telecommunicators Week brings celebration, honor and publicity focused on the otherwise unsung hero on the other end of the line. It is a great opportunity to reflect on the important role of the 911 dispatcher as the first first responder.
Each year, the second full week of April is dedicated to the men and women who serve as public safety telecommunicators. National Telecommunicators Week was first adopted by congress in 1991.
The Sheridan Police Department is proud to recognize the men and women of its communications team.
The SPD communications officers are Kim Madden, Cynthia Shepherd-Godwin, Dominic Cote, Darin Fitzpatrick, Kellen Phillips, Dan Johnson, Becca Hartman, Phillip Willet, John Gowen and Molly Diderrich.
Sarah Benavidez and Kat Hersman of the Administrative Bureau are also fully trained communications officers and fill in when called.
SPD patrol officers are also trained as call takers. Call takers are able to assist communications officers in times of high call volume and personnel shortages.
All of the department’s communication officers are trained to perform a number of vital community services, including answer all 911 calls; answer calls to the SPD and all after-hour calls to the Sheridan County Sheriff’s Office; dispatch for the SPD, SCSO, Rocky Mountain Ambulance, Sheridan Fire Rescue, Sheridan County rural fire districts and city services in times of emergency. They are fully trained in crisis intervention and emergency medical dispatch protocol, as well.
For their hard work and dedication, SPD thanks them.