Urgent Care at SMH opens doors

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SHERIDAN — The new Urgent Care at Sheridan Memorial Hospital opened its doors Thursday to offer the community an affordable, same-day health care option for urgent but not necessarily life-threatening medical conditions.

“Urgent care clinics are springing up all over the United States,” Physician Assistant and Coordinator for Urgent Care at Sheridan Memorial Hospital Kelly Lieb said.

Lieb said the draw for an urgent care clinic within a hospital is that it offers a convenient, inexpensive, same-day option for high quality medical care, especially for patients who may not have access to a primary care physician or who need care after normal business hours.

“Sheridan Memorial Hospital is very excited about offering that opportunity and convenience to the community,” Lieb said.

The Urgent Care will be open Monday-Saturday from 10 a.m. to 8 p.m.

The entrance is located next to the Emergency Room down the hallway from the Emergency Department entrance. There are banners located at the ER entrance and in the Medical Arts Center that list a “menu” of systems treated in Urgent Care and directions to its location.

Patients with urgent care needs — cold and flu symptoms, eye and ear infections, and minor cuts, sprains, fractures, work injuries and respiratory problems — can sometimes wait in an emergency room for several hours before being seen because the ER needs to treat traumas and other emergency patients first, Lieb said.

“Patients would wait in the ER and then leave with an expensive bill,” Lieb said.

Urgent Care staff have a goal of keeping patient care time under an hour from the time they enter and check in through seeing the nurse practitioner and the provider, depending on the nature of the medical condition.

The Urgent Care will also be significantly less expensive than the Emergency Department, with the average patient visit costing $125, without lab, x-ray or additional procedural costs that may accrue with the visit, Lieb said.

Payment is encouraged at time of service. There will be a 10 percent discount if payment is received in full. The Urgent Care clinic will accept all forms of insurance including Medicare and Medicaid.

Urgent Care staff includes ER physicians David Nickerson, Derek Gilbert and Irving Robinson and hospital Registered Nurses under the direction of lead nurse Susan Workman. Chief Medical Officer John Addlesperger, who has nearly 30 years of experience in the SMH Emergency Department, is the Urgent Care Medical Director and will work in the Urgent Care as time allows.

Lieb, the Urgent Care Coordinator, grew up in Sheridan and graduated from Sheridan High School. She has practiced primary care and urgent care for five years and was instrumental in the development of the walk-in clinic at Campbell County Memorial Hospital in Gillette.

Lieb said the Urgent Care should not replace a patient’s primary care physician.

“We will be open evenings and weekends, so we provide another level of access to care,” Lieb said.

The Urgent Care also will not replace the Emergency Department. Anyone experiencing emergency medical situations such as stroke systems, chest pain and severe abdominal pain needs to call 911 for emergency treatment.

Design and construction costs for the new Urgent Care at Sheridan Memorial Hospital were paid for entirely with a $105,000 gift from the Herbert G. and Dorothy Zullig Foundation.

“The hospital board is to be commended for identifying and responding to the need in our community to serve those patients who appear at the emergency room door wanting medical attention for non-emergency needs,” Zullig Foundation Director Bob Berger said in a press release.

The Zullig Foundation has supported many hospital projects since 1990 including the new Patient Wing, Home for Life Cancer Care and the Welch Cancer Center, the Griffith Emergency Department and the Watt Dialysis Center.


Urgent Care at SMH

1401 West 5th Street

Located next to the Emergency Room at SMH

Phone: (307) 675-5850

Hours: 10 a.m. to 8 p.m. Monday-Saturday



Urgent Care vs. ER

There is a difference between urgencies and emergencies.


These symptoms should be treated in the Urgent Care:

• Cough, cold, flu

• Sore throats & sinus infections

• Minor cuts, scratches, sprains, & strains

• Urinary tract infections

• Ear & eye infections

• Minor aches & pains

• Minor allergy & asthma issues

• Fractures

• Minor stomach problems

• Minor work injuries


These symptoms should be treated in the Emergency Room:

• Loss of consciousness

• Chest pains/signs or symptoms of stroke or heart attack

• Pregnancy bleeding/complications

• Falls from greater than seven feet

• Infants, especially with a fever greater than 103 degrees

• Life-threatening allergic reactions

• Severe burns

• Choking (cannot breathe or talk)

• Severe abdominal pain

• Near drowning

• Electrical shock

By |November 1st, 2013|

About the Author:

Hannah Sheely is the digital content editor at The Sheridan Press. She has lived in Colorado and Montana but loves her sunny home state of Wyoming best. She joined The Press staff in February 2013.